Voice AI Agent For
Automotive
How It Works
Improve customer satisfaction and streamline dealership operations with smart AI voice agents that handle calls, manage bookings, and transfer with full context—24/7.
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Smart Call Routing AI listens, understands, and instantly routes callers to the right department—no complex menus, no long waits, just seamless voice navigation.
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Route to Right Department Automatically direct callers to sales, service, financing, parts, or support—based on their reason for calling, saving time and frustration.
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Connect to Assigned Advisor or Technician Use customer or vehicle records to route callers to their assigned sales advisor or service technician—no need for repeated explanations or call transfers.
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Warm Transfer with Context When a live agent is needed, transfer the call with the full conversation history so your team can jump in without missing a beat—no repeated questions.
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Automated Scheduling & Service Reminders Book service appointments, test drives, or consultations automatically. Send voice reminders for upcoming visits, maintenance milestones, or lease renewals—keeping customers engaged and reducing no-shows.
Handle IVR Systems
AI voice agents interact with phone menus (IVRs) to retrieve vehicle or service information and connect customers to the right department—quickly, accurately, and hands-free.
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Navigate Phone Menus Automatically AI listens and selects the correct IVR options to connect with service departments, parts counters, sales teams, or financing offices—eliminating wait times and manual button-pressing.
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Access Dealership or Service Info Retrieve essential information—such as service hours, vehicle availability, appointment status, or financing details—directly from dealership or manufacturer phone systems, just like a trained assistant would.
Questions & Answers
Learn how voice agents from Neyox can improve your dealership's call handling, enhance customer satisfaction, and reduce the workload on your staff. This FAQ explains the benefits, security, integrations, and how it all works—in simple terms.
A Voice AI Agent is a smart virtual assistant that speaks with customers over the phone. It can schedule service appointments, answer vehicle inquiries, transfer calls, and provide real-time updates on repairs or test drives. In automotive businesses, it reduces call volume for staff and offers faster, more consistent support for customers.
Traditional IVRs ask customers to press buttons and follow long menus. Neyox understands natural speech—callers just speak, and the AI responds. It routes calls, answers questions, and passes the entire conversation to human staff when needed, making customer service quicker and more personal.
Yes, Neyox uses enterprise-grade encryption, secure access controls, and activity logs to protect sensitive customer and vehicle information. It adheres to industry best practices and data protection standards, ensuring privacy and security are always maintained.
Absolutely. Neyox can book test drives, service appointments, or consultations, and send automated voice reminders for upcoming visits, service due dates, or lease renewals. It also follows up with customers post-service or after inquiries—boosting engagement and retention.
Yes, Neyox integrates with major dealership management systems (DMS) and CRM tools like CDK Global, Reynolds & Reynolds, DealerSocket, and HubSpot. It can update customer records, log call activity, and trigger workflow actions—automatically and in real time.
The Future Is Here
Try our AI voice call agent today and experience fast, secure, and effortless customer communication