Voice AI Agent For
Healthcare
How It Works
Enhance patient care and free up your team with smart AI voice agents that handle calls, route patients, and transfer with full context—24/7.
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Smart Call Routing AI listens, understands, and routes patients to the right place instantly—no menus, no long wait times, just smooth navigation.
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Route to Right Department Automatically direct each caller to the right department based on their reason for calling—appointments, billing, labs, and more.
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Connect to Assigned Provider Use patient records to route them to their primary doctor or care team—no need for extensions or manual redirection.
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Warm Transfer with Context When a human is needed, transfer the call with full conversation history so agents never have to ask repeat questions.
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Automated Scheduling & Reminders Book or confirm appointments and send voice reminders to reduce no-shows, improve efficiency, and save your staff time.
Handle IVR Systems
AI voice agents interact with phone menus (IVR) to fetch details and guide patients, just like a human would—fast, accurate, and hands-free.
Questions & Answers
Learn how AI voice agents from Neyox AI can improve your clinic’s call handling, enhance patient care, and reduce the workload on your team. This FAQ explains the benefits, security, integrations, and how it all works—in simple terms.
A Voice AI Agent is a smart virtual assistant that speaks with patients over the phone. It can book appointments, answer questions, transfer calls, and even handle tasks like medication refill requests. In healthcare, it reduces the burden on staff and gives patients faster, more helpful service.
Old-style IVRs ask patients to press buttons to choose options. Neyox AI understands natural speech—patients just talk, and the AI knows what to do. It’s quicker, more accurate, and passes full conversation history to human staff when needed. That means fewer errors and better patient experiences.
Yes, Neyox AI follows full HIPAA compliance. It protects patient information with secure encryption, strict access control, and detailed audit logs. It also works smoothly with HIPAA-compliant systems like Epic, OpenDental, and eClinicalWorks, and keeps data only as long as necessary.
Yes, Neyox AI can schedule appointments, send reminders, and follow up after visits. It can also handle feedback surveys, medication reminders, and refill requests. This helps lower no-shows and keeps patients more engaged while giving staff more time for care.
Yes, Neyox AI integrates with leading EHR systems like Epic, OpenDental, Dentrix, and eClinicalWorks. It can check doctor availability, update appointments, and access patient details securely—helping reduce manual work and improve efficiency.
The Future Is Here
Try our AI voice call agent today and experience fast, secure, and effortless customer communication