Voice AI Agent For

Survey

Automated Follow-Ups
Customer Satisfaction Tracking
Feedback Collection
Response Recording & Analysis

How It Works

Boost response rates, streamline data collection, and eliminate manual survey calls with smart AI voice agents that conduct outreach, collect feedback, and route escalations—24/7.

  • Instantly initiates outbound or inbound survey calls

  • Asks structured questions and records responses in real time

  • Supports multilingual surveys for wider reach

  • Sends automated voice follow-ups to incomplete respondents

  • Routes escalated issues or complaints to live agents

  • Handles questions about survey purpose or privacy

  • Works around the clock—even during weekends or campaign surges

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  • Smart Call Handling AI engages with respondents conversationally—no robotic tone, no long wait times. Every interaction is smooth, fast, and professional.
  • Dynamic Survey Flow Automatically adapts follow-up questions based on responses—ensuring relevant data collection whether it's a customer satisfaction survey or post-service feedback.
  • Real-Time Escalation & Routing Flags urgent or negative feedback and transfers calls to the right team—customer service, quality assurance, or management—instantly and with full context.
  • Automated Follow-Ups & Reminders Reconnect with incomplete surveys or send reminders to non-responders via voice calls—maximizing participation and completion rates without human effort.
  • Accurate Response Logging & Analytics Log every response in real-time, sync with your CRM or analytics tools, and generate reports to track trends, NPS, or service quality—automatically.

Handle IVR Systems

AI voice agents interact with survey-related phone menus (IVRs) to initiate, manage, or escalate survey calls—quickly, accurately, and completely hands-free.

  • Navigate Survey Menus Automatically AI listens and selects the right IVR options to launch surveys, connect with feedback teams, or route to quality assurance—eliminating manual navigation and delays.
  • Access Survey or Campaign Info Retrieve key details—like survey progress, response status, campaign schedules, or consent requirements—directly from external systems, just like a skilled support assistant.

Questions & Answers

Learn how AI voice agents from Neyox AI can elevate your survey and feedback operations—automating responses, boosting completion rates, and reducing manual call handling. This FAQ breaks down the key benefits, integrations, and capabilities in simple, survey-specific terms.

A Voice AI Agent is a smart, conversational assistant that conducts or supports phone-based surveys in real time. It can call participants, ask questions, record responses, and transfer calls when needed—ensuring higher reach, consistency, and response accuracy without human effort.

Unlike rigid scripts or button-based menus, Neyox AI understands natural speech. Respondents simply speak their answers, and the AI processes them conversationally. It’s more engaging, flexible, and effective—leading to better data quality and lower drop-off rates.

Yes. Neyox AI can initiate outbound calls to conduct customer satisfaction surveys, post-service feedback, NPS campaigns, and more. It ensures standardized delivery, asks follow-up questions based on responses, and updates results in real time.

Absolutely. Neyox AI adheres to data protection regulations like GDPR, TCPA, and local telemarketing laws. It includes consent prompts, secure data handling, and role-based access controls to ensure every interaction is private and compliant.

Yes. Neyox AI works with platforms like Salesforce, Zoho, SurveyMonkey, Qualtrics, and custom CRMs. It can log responses, sync contact data, trigger follow-ups, and feed results into dashboards for analysis—automatically and seamlessly.

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The Future Is Here

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