Voice Ordering is Changing the Game: How Neyox Drives Higher AOV & Conversions
In the age of instant gratification, customers want faster, easier, and more intuitive shopping experiences. Voice ordering—once a futuristic concept—is now a mainstream channel that’s quietly reshaping eCommerce. At Neyox, we’ve seen first-hand how voice technology impacts two of the most critical metrics: Average Order Value (AOV) and Conversion Rate.
Let’s explore how smart speakers and digital assistants are making shopping smarter—and more profitable.
What is Voice Ordering?
Voice ordering allows customers to shop using spoken commands through smart devices like Amazon Alexa or Google Assistant. Instead of clicking through pages, customers simply speak what they want.
Examples:
- “Alexa, reorder coffee pods from Coffex.”
- “Hey Google, buy protein powder from Proteinx.”
Voice commands like these are becoming natural extensions of how consumers interact with their favorite brands.
How Voice Ordering Increases Average Order Value (AOV)
Voice ordering isn’t just about convenience—it subtly encourages higher spending.
Simplicity Leads to Bigger Orders
With fewer distractions and options on screen, customers are more likely to reorder trusted items and consider recommendations.
At Neyox, voice shoppers:
- Spend 22–28% more per order compared to traditional web checkouts
- Frequently accept upsell prompts like “Would you like a larger pack?” or “Add a travel-size version?”
Frictionless Buying Encourages Add-ons
When it’s that easy to place an order, adding a little extra feels effortless. Neyox uses smart voice suggestions like:
- “Customers who bought Proteinx also buy shaker bottles. Want to add one?”
- “You usually order two—should we double up this time?”
How Voice Ordering Lifts Conversion Rates
Reducing friction = increasing conversions. Voice ordering takes the pain out of the purchase process.
Faster Checkout, Lower Abandonment
Neyox has observed that customers who use voice ordering:
- Complete purchases 35% faster than desktop or mobile users
- Are 19–24% more likely to follow through on the transaction
With no forms, no passwords, and no interruptions, it’s a straight path from intent to purchase.
Personalized Voice Experiences = Higher Trust
Smart assistants remember customer habits. Neyox tailors voice experiences using:
- Previous orders to speed up reorders (“Want the same Coffex pods as last time?”)
- Real-time stock alerts or better-value bundles
This intelligent guidance increases loyalty and encourages customers to keep coming back.
Neyox Voice Ordering in Action
Since rolling out voice ordering support, Neyox has seen measurable success:
- +25% increase in AOV from voice-based transactions
- 20%+ conversion boost for customers using Alexa or Google Assistant
- A growing segment of late-evening and early-morning orders, when screen-based shopping typically dips
Voice isn’t just another channel—it’s expanding the shopping window.
Why Voice Works So Well for eCommerce
Voice ordering aligns with what today’s customers crave:
- Speed: No need to browse—just say it.
- Ease: Works for busy parents, multitaskers, and non-tech-savvy users alike.
- Habit-forming: Once customers use voice, they often prefer it.
At Neyox, we treat voice not as a novelty—but as a core capability for the future of commerce.
Final Thoughts: Voice is the Fast Track to Growth
Voice ordering is not just a convenience—it’s a competitive edge. Brands like Coffex and Proteinx are already benefiting from this streamlined experience, and so are we at Neyox.
With tangible improvements in both Average Order Value and Conversion Rates, voice isn’t the future—it’s happening now.
If your business isn’t speaking your customers’ language yet, it’s time to start.
Neyox is ready. Are you?
